Customer Service Representative

Location

Columbus

Type

Full Time

Central Ohio Appliance Repair Inc.
is currently interviewing for an experienced Customer Service Representative (CSR)

A History of Excellence in Appliance Repair & Service in Columbus and the Central Ohio Area

Central Ohio Appliance Repair, a Family-Owned- and-Operated business, has been the leader in servicing residential kitchen and laundry appliances in the Columbus Ohio area since 1975. We are the highest rated appliance repair company in the Columbus Ohio area for customer satisfaction and affordability, and proud of our A+ rating with the BBB and Angie's List.

As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer issues
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently

Benefits:
Medical, Dental, Vision Insurance
Paid Vacation and Paid Holidays

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

We are a growing company with the ability to move up and grow within the company.

If you're interested in a promising career in an ever changing and challenging industry, please contact us so we can discuss your future with Central Ohio Appliance Repair Inc.

Compensation: $15.00 per hour

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

Central Ohio Appliance Repair Inc.

Central Ohio Appliance Repair has an A+ rating with the Better Business Bureau, and is the proud recipient of the Angie’s List Super Service Award for 2003, 2005, 2006, 2008, 2009, 2010 and 2013. This award is in recognition of the quality of our work and the sustained dedication to our customers’ interest. We are proud of our status in the community and our accomplishments.